HOW RANSOMWARE CAN HOLD YOUR BUSINESS HOSTAGE
Ransomware is a form of malware that denies access to data or systems until the victim pays the cybercriminal a ransom fee to remove the restriction. It has been around for many years but has recently become much more popular and profitable. CryptoLocker, CryptoWall and RSA4096 are examples of well-known ransomware.
How ransomware works
Ransomware can make its way onto a system through a variety of means, with the victim ultimately downloading and installing a malicious application. Once on the device, the app will spread throughout the system and encrypt files on the hard drive or simply lock the system itself. In some cases, it may block access to the system by displaying images or a message across the device's screen to persuade the user to pay the malware operator a ransom for the encryption key to unlock the files or system.
One of the most common distribution methods of ransomware is phishing emails. These types of emails attempt to entice recipients to open an email and click on a website link. The site may ask for sensitive information or contain malware, such as ransomware, that is downloaded onto the victim's system.
Another popular form for distributing ransomware is malvertising, or malicious advertising, which uses online advertisements to spread ransomware. The attacker infiltrates advertising networks, sometimes posing as a fake advertiser or agency, and inserts malware-laden ads into legitimate websites. Unsuspecting visitors to the sites don't even need to click on the advertisement for their system to become infected.
Exploitation of unpatched systems and applications
Many attacks are based on known vulnerabilities in operating systems, browsers and common apps. Cybercriminals are able to exploit these vulnerabilities to launch their ransomware attacks against systems that are not up to date with the latest software patches.
External devices, such as USB drives, are used to store and transfer files - making them targets for spreading ransomware across multiple systems. Some of these files contain an advanced feature known as macros that can be used by hackers to execute ransomware when the file is opened.
Why traditional methods fail to prevent ransomware attacks
Many of the traditional security controls often fail to detect ransomware if they are only looking for unusual behavior and standard indicators of compromise. Once on the system, ransomware behaves like a security application and it can deny access to other systems/programs. It usually leaves the underlying files and systems unaffected and only restricts access to the interface.
Ransomware can also go undetected in firewalls that are unable to decrypt and inspect SSL-encrypted web traffic. Legacy network security solutions typically either don't have the ability to inspect SSL/TLSencrypted traffic or their performance is so low that they become unusable when conducting the inspection. Increasingly, cybercriminals have learned how to hide malware in encrypted traffic.
SonicWall can enhance protection across your organization by inspecting every packet and governing every identity. As a result, this protects your data wherever it goes, and shares intelligence to safeguard against a variety of threats, including ransomware.
HOW TO PROTECT AGAINST RANSOMWARE - Eight best practices to prevent your data from being held hostage
Ransomware is a term used to describe malware that denies access to data or systems unless a ransom is paid to a cybercriminal. Every organization is susceptible to ransomware attacks. Fortunately, there are many steps you can take to minimize your organization's risk. Here are eight best practices to protect your organization against ransomware attacks.
- Training and awareness
User training and awareness is paramount, and the first step to safeguard against ransomware. User instruction should include:
- Treat any suspicious email with caution
- Look at the domain name that sent the email
- Check for spelling mistakes, review the signature and the legitimacy of the request
- Hover on links to check where they lead to and if any URL seems suspicious, directly type the website or look it up on search engines vs. clicking the link in the email
- Email security
You should deploy an email security solution that scans all attachments besides filtering for spyware and spam. Along with periodic user training and risk assessments, you should also conduct phishing vulnerability tests.
Whether personal or corporate devices, endpoints are particularly at risk if they are not managed by IT, or don't have the right anti-malware protection. Most anti-virus solutions are signature-based, and prove ineffective if not updated regularly. The newer ransomware variants are uniquely hashed and thereby undetectable using signature-based techniques.
Many users also turn off their virus scans so that it doesn't slow their system down. To address these limitations, there are endpoint security solutions that use advanced machine learning and artificial intelligence to detect malware. They also have a small footprint, causing minimal performance overhead.
- Mobile endpoints
Management of endpoints is also a growing challenge as devices with multiple form factors and operating systems are introduced to the network. Mobile devices are particularly vulnerable as noted in the 2016 Dell Annual Threat Report with emerging ransomware threats on the Android platform. Choosing a solution that is able to automate patching and version upgrades in a heterogeneous device, OS and application environment, will go a long way in addressing a range of cyberthreats including ransomware.
For remote users who are outside the enterprise firewall perimeter, VPN based access should not only establish a secure connection but also conduct a level of device interrogation to check for policy compliance on the endpoint. If an endpoint does not have the required security updates then it will not be allowed on the network or it will be granted access to only a limited set of resources. Specifically, for Android mobile device users, the following steps are recommended:
- Do not root the device, as it exposes the system files for modifications
- Always install apps from Google Play store, as apps from unknown sites or stores can be fake and potentially malicious
- Disable installation of apps from unknown sources
- Allow Google to scan the device for threats
- Take care when opening unknown links received in SMS or emails
- Install third-party security applications that scan the device regularly for malicious content
- Monitor which apps are registered as Device Administrators
- For corporate-managed devices, create a blacklist of disallowed apps
- Network segmentation
Most ransomware will try to spread from the endpoint to the server/storage where all the data and mission critical applications reside. Segmenting the network and keeping critical applications and devices isolated on a separate network or virtual LAN can limit the spread.
- Backup and recovery
Another safeguard against having to pay ransom is a robust backup and recovery strategy. Back up data regularly. There will be less data loss in case of infection if there is a remote backup. Depending on how quickly the compromise is detected, how far it has spread and the level of data loss that is acceptable, recovery from a backup could be a good option. However, this calls for a smarter backup strategy that is aligned to the criticality of your data and the needs of your business around recovery point objectives (RPO) and recovery time objectives (RTO). Recover the most critical data in the least amount of time. Finally, just having a strategy is not sufficient. Periodic testing of disaster recovery and business continuity is just as important.
- Encrypted attacks
Having the right enterprise firewall that is able to scan all traffic irrespective of file size is also critical. With the rapid increase in SSL encrypted traffic, as indicated by the SonicWall Threat Report, there is always a risk of downloading encrypted malware that is invisible to traditional firewalls. Hence it is important to ensure the firewall/IPS is able to decrypt and inspect encrypted traffic without slowing down the network significantly.
Another recommendation is to show hidden file extensions. For example, sometimes malware can enter the system with a .pdf or .mp3 icon, but in reality it is an .exe file.
- Monitoring and management
The enterprise firewall should be able to monitor both incoming and outgoing traffic, and block communication with blacklisted IP addresses as ransomware tries to establish contact with its command and control servers.
If a ransomware infection is detected, disconnect the infected system immediately from the corporate network. As soon as a new malware variant is detected, the firewall should have an automated update and centralized management process to roll out updates and policies quickly and consistently across all nodes. In addition, it is crucial to update your software and operating systems regularly.
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