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Troubleshooting Your SonicWall Firewall: Essential Tips And Techniques For Network Administrators

05/05/2023
by Cathy Houghton

If you’ve been given the task of being the network administrator for your new SonicWall firewall, then you may be looking for the best ways to manage this system. The good news is that SonicWall firewall support is readily available to business owners who’ve recently installed this system. You’ll also find the system to be very intuitive, so you can learn by yourself how to troubleshoot firewall issues. Visit our firewall page to discover more about the products we offer and to learn about the benefits this investment could make to your business.

Troubleshooting Your SonicWall Firewall: Essential Tips And Techniques For Network Administrators

Resetting Your SonicWall Firewall

One of the most basic things to learn when discovering how to troubleshoot a firewall is how to reset the system if you need to. While we hope you won’t need to do this too often, it’s something that can sometimes be necessary for a variety of reasons. To start the process, access your Settings menu, and then choose the Device button. Make sure you always create a backup and then use the local backup option to save your current settings. You’ll then be ready to go ahead and do the full reset, which you can access at the back of the device using a pin. Make sure you only reset your device in an emergency situation or if it’s really not functioning properly, as this isn’t something we recommend doing too frequently.

Connectivity Issues

Another commonly discussed area when it comes to SonicWall support troubleshooting is connectivity. You’ll find that the majority of issues with firewalls are due to the network it’s running on, but it may also be to do with the settings. If you don’t have your firewall configured properly, then you’ll find it won’t be able to perform its desired role to the best of its ability. When the firewall isn’t set up to the best of its ability or is working with a weak signal, this can leave your network open to attack. Make sure you double-check all of your settings if you suspect there are issues, and then you should be ready to enjoy maximum protection again from your firewall.

Internet Access with the SonicWall Firewall

It’s very easy to allow internet access through your firewall, which you can set up using the web-based management interface. You’ll need to log in to your account first, then you can navigate through the settings to approve internet access. Go to Network, then choose Zones, and you’ll be able to select a new zone for your internet. You can then allow different protocols and ports for your internet access, before applying these changes and saving them. SonicWall troubleshooting is quick and easy when you know how, but it’s something we recommend you take the time to learn about so that you don’t have to keep calling for professional assistance.

Throughput Concerns

A very common firewall troubleshoot concern that we hear about from business owners is regarding SonicWall throughput. If the device doesn’t receive enough data to process or gets too much data, then this can lead to a drop in the throughput and efficiency of the system. Make sure you first try to identify and rectify the issues causing this decrease in the throughput. You’ll also want to ensure that you have done all of the recent updates to your SonicWall device. When you don’t keep your device fully updated, you’ll find that it won’t be as effective as it could be and may not be able to offer you the full protection you expect from this investment.

To help discover the root cause of your performance issues, make sure you take the time to test the performance and settings. As you adjust various settings, you’ll want to make sure you put the security level to the lowest option. Disable any features you don’t need to use if there is an issue with the overall power of the firewall. After some time, you may find that you need to upgrade your firewall, especially if you aren’t already using a powerful device like those offered from SonicWall. Our team can help you troubleshoot a firewall but will also be able to support you in choosing an upgraded device if you feel this is a good option for your business at the current time.

By learning these simple ways to troubleshoot your SonicWall firewall, you’ll find that you can resolve most major issues by yourself at home. Our team will always be here to support you after you’ve purchased a new SonicWall firewall from us, and we’ll be happy to answer any questions you have about using this device to protect your business. Contact us today to learn more about the SonicWall firewalls we offer or to discuss any concerns you have about your current system.

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