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• SonicWall Specialist
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• Established 2006

TZ400

SonicWall Standard Support

Designed for customers who need advanced technical support and the additional benefits of on-going software and firmware updates, SonicWall Standard Support is available in 1, 2 and 3 Year agreements that include:

  • Telephone/Web-based Support - for basic configuration assistance during local business hours (8:00 am - 5:00 pm, local time, Monday - Friday)*
  • Software/Firmware Updates- for all software and firmware updates and upgrades
  • Hardware Replacement - Advance Exchange for replacement of defective hardware
  • Support Tools - access to SonicWall's electronic support tools

*8:00 am - 5:00 pm local time is defined as follows:

  • In North America: 8:00 am - 5:00 pm Mountain Standard Time (MST)
  • In Latin America: 8:00 am - 5:00 pm Local Standard Time in the country where the product is deployed
  • In Europe, Middle East and Africa: 9:00 am - 6:00 pm GMT +1
  • In Asia Pacific: 8:00 am - 5:00 pm Local Standard Time in the country where the product is deployed
  • In Japan: 5:00 pm - 2:00 am UTC/GMT

***

The SonicWall Standard Support service extends the current expiration date by the term purchased i.e. 1, 2 or 3 Years.

If your current support service has already expired, then consider the SonicWall Support Services Reinstatement first.

SonicWALL Standard Support Designed for customers who need advanced technical support and the additional benefits of on-going software and firmware...

1000+   item(s) *
+

SonicWALL Standard Support Designed for customers who need advanced technical support and the additional benefits of on-going software and firmware...

1000+   item(s) *
+

SonicWALL Standard Support Designed for customers who need advanced technical support and the additional benefits of on-going software and firmware...

1000+   item(s) *
+

SonicWALL Standard Support Designed for customers who need advanced technical support and the additional benefits of on-going software and firmware...

1000+   item(s) *
+

SonicWALL Standard Support Designed for customers who need advanced technical support and the additional benefits of on-going software and firmware...

1000+   item(s) *
+