SonicWall 24x7 Support
Customers with mission-critical network requirements cannot afford downtime. Available in 1, 2 and 3 Year agreements, SonicWall 24x7 Support is an around-the-clock support service that includes:
- Telephone/Web-based Support - for basic configuration assistance 24x7
- Software/Firmware Updates - for all software and firmware updates and upgrades
- Hardware Replacement - Advance Exchange for replacement of defective hardware
- Support Tools - access to SonicWall's electronic support tools
The SonicWall 24x7 Support service extends the current expiration date by the term purchased i.e. 1, 2 or 3 Years.
If your current support service has already expired, then consider the SonicWall Support Services Reinstatement first.