Comprehensive Gateway Security Suite Bundle (CGSS) - includes:
- Gateway Anti-Virus
- Gateway Anti-Spyware
- Intrusion Prevention
- Application Control
- Content Filtering
- 24x7 Support
CGSS is also used to renew 'TotalSecure' and 'Secure Upgrade' bundles, although you can also upgrade these to the new AGSS bundle.
Advanced Gateway Security Suite (AGSS) - includes:
- CGSS (see above)
- Capture Advanced Threat Protection Service
AGSS is also used to renew 'TotalSecure - Advanced Edition' and 'Secure Upgrade - Advanced Edition' bundles.
SonicWall's warranty and support agreements provide technical assistance during standard coverage hours, typically 8x5 or 24x7 (Standard Support = 8x5).
Support details (link to page)